Cookie Policy
This Cookie Policy explains how Master Frontier uses cookies and similar technologies on our website.
Last updated: 15 November 2024
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies contain information about your use of the website and help us improve your browsing experience by remembering your preferences, login details, and other settings.
2. How We Use Cookies
Master Frontier uses cookies for several purposes:
- Essential Website Function: To ensure our website works properly and securely
- User Experience: To remember your preferences and improve your browsing experience
- Analytics: To understand how visitors use our website and improve our services
- Marketing: To provide relevant content and advertisements (with your consent)
- Communication: To enable contact forms and customer support features
3. Types of Cookies We Use
3.1 Necessary Cookies
These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
3.3 Marketing Cookies
These cookies are used to track visitors across websites to display relevant and engaging advertisements. They may be set by third-party advertising networks with our permission.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend you check the relevant third party's website for more information.
4.1 Google Analytics
We use Google Analytics to analyze website usage and improve our services. Google Analytics cookies help us understand:
- How many people visit our website
- Which pages are most popular
- How long visitors spend on our site
- How visitors navigate through our site
For more information about Google Analytics cookies, visit Google Analytics Cookie Usage.
4.2 Social Media Platforms
Our website includes social media features from platforms like Facebook, Twitter, LinkedIn, and Instagram. These platforms may set cookies when you interact with their features.
4.3 Video Content
We may embed video content from platforms like YouTube or Vimeo, which may set cookies for analytics and advertising purposes.
5. Cookie Duration
Cookies are set for different durations depending on their purpose:
5.1 Session Cookies
These are temporary cookies that are deleted when you close your browser. They help websites remember what you're doing from page to page.
5.2 Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They help websites remember your preferences when you return.
6. Managing Your Cookie Preferences
6.1 Cookie Settings on Our Website
You can manage your cookie preferences using our cookie consent tool, which appears when you first visit our website. You can also access cookie settings at any time by clicking "Cookie Settings" in the footer of our website.
6.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block cookies from specific websites
- Block all cookies
- Get notified when cookies are set
Browser-Specific Instructions:
- Chrome: Settings > Advanced > Privacy and security > Site settings > Cookies
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Privacy, search, and services > Cookies
7. Impact of Disabling Cookies
While you can browse our website with cookies disabled, some functionality may be limited:
- Contact forms may not work properly
- Website preferences will not be remembered
- Some interactive features may be unavailable
- Login functionality may be impaired
- We cannot provide personalized content
8. Do Not Track
Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Currently, there is no industry standard for how to respond to Do Not Track signals, so we do not respond to such signals at this time.
9. Cookie Policy for Care Services
For clients using our smart home technology and monitoring services, additional data collection may occur through connected devices. This data is covered by our main Privacy Policy and specific service agreements.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our cookie usage. We will notify you of any significant changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date at the top of this page
- Sending notifications to registered users where appropriate
11. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Master Frontier
25 King William Street
London EC4R 9AN
United Kingdom
Email: [email protected]
Phone: 020 7946 0958
Data Protection Helpline: 0800 123 4567